Microsoft Realizes the Negative Impacts Its Theft of Your Money May Have On Customer Morale, Supports Your DRM Files For At Least Three More Years

Remember this? In April, Microsoft announced that all DRM digital downloads purchased from its now-defunct MSN Music store would no longer retain their license keys, which meant that customers essentially lost ownership of the music they had actually paid for. Why? Because Microsoft just didn't feel like it. Even though consumers did the right thing and actually plunked down the cash for these songs, they still got fucked.

Guess what. People were pissed off. So pissed off, in fact, that Microsoft decided this week it would continue to support DRM files purchased from MSN Music... for now, anyway. According to Microsoft, via Ars Technica:

After careful consideration, Microsoft has decided to continue to support the authorization of new computers and devices, and delivery of new license keys for MSN Music customers through at least the end of 2011. This means you will continue to be able to listen to your purchased music and transfer your music to new PCs and devices beyond the previously announced August 31, 2008 date.

However, the damage is done, because many people are going to think twice about buying DRM music for the Zune now. Blatantly fucking over your customers will make them mad, and hastily reversing a stupid decision in response to backlash makes you look even more asinine. High five, Microsoft. I think it's time for you to stop complaining about those PC/Mac Guy commercials, because you've officially become That Guy.

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